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Temporary Quality Assurance Representative
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90673866

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Wyndham Destinations

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  31 Views, 0 Applications  
Temporary Quality Assurance Representative
The Temporary Quality Assurance (QA) Representative follows Best Practices to include completing sales documents for WVO owners, & supports sales through training, retention & compliance evaluations & reporting. Additional responsibilities include completing after sale follow activities, providing on-going product knowledge training for sales teams, monitoring rescission rates, and communicating results to site leader &/or management. The QA reviews and analyzes rescission information, makes observations, completes reports, and assesses program progress. The QA partners with all site departments to support sales.

oAssist sales in accomplishing compliance and retention goals

oComplete closing for all sales

oUtilize closing opportunity to identify areas needing improvement for sales professional

oPartner with management to develop successful training activities including observation reviews, ride-along and other activities.

oServe as QA according to Sales Quality Assurance Best Practices

oComplete owner follow up during and after rescission period involving sales participation as necessary

oProvide management continuous feedback evaluating program success

The Temporary Quality Assurance Representative reports directly to the Quality Assurance Manager and/or Site Leader. This position supports our Wyndham Vacation Resorts and Worldmark by Wyndham locations in Oceanside, CA.

****This is a temporary position that will last approximately 90 days****

**Minimum Qualifications**

+ Must have one year Timeshare/Vacation Ownership experience.

+ WVO product knowledge highly preferred.

+ Escrow Officer, VLO (verification loan officer) experience a plus.

California Real Estate License Required prior to employment.

California Notary Public Desired.

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